Privacy Policy
Ifeora is run by ZALUZENA Technologies Limited (“we”), the data controller for the personal data described here. This policy explains what we collect, why, who we share it with and the choices you have, in line with the Nigeria Data Protection Act 2023.
What we collect
- Account: your email address, used to sign you in with one-time codes. We do not store passwords.
- Profile: first name, date of birth (only your age is shown), gender, who you want to meet, city, intent lane, bio, languages, faith (optional) and photos.
- What matters to you (optional): your answers about children, when you'd like to marry, where you see yourself living, how much faith matters to you, drinking and smoking. Verified members see your answers on your profile. We use them to show each of you a values match (what you agree on and where you differ) and to show better-matched members first. Your genotype is never part of it. You can change or clear any answer at any time.
- Photo checks: every photo you add is checked automatically for a clear, real face, explicit content and signs of AI generation. A photo that fails is deleted straight away; a doubtful one is looked at by our team. We keep the result of each check (for example the number of faces found), not a copy of the photo.
- Identity check: a selfie, plus either your National Identification Number (NIN) or photos of a passport, national ID card, driver's licence or residence permit and its number. Your NIN is sent to our identity provider for the check and is not stored by us; for a document, our team compares it with your selfie and profile. We keep only a keyed fingerprint of the ID number, so one ID can hold only one account. Your selfie and any ID photos are deleted once a decision is made, and kept only while our team reviews your check.
- Genotype (optional): health information you choose to add. We never show your genotype to anyone: not on your profile, and never to other members. If you and a match both turn on guidance, each of you sees your children’s possible haemoglobin types, worked out from both genotypes each time you look (for example “1 in 4 children could have sickle cell disease”). Because that result comes from both genotypes, a match may be able to work out yours from it. You can turn guidance off at any time. If you choose, your profile shows how your genotype was confirmed (for example “Genotype · Self-reported”), never the result. To have it “Document-checked”, you can send us a photo or PDF of your genotype result; only our review team sees it, to check it shows your name and the genotype on your profile, and we delete it as soon as it’s decided.
- Activity: likes, passes, matches, messages (including your answers to icebreaker cards, which your match sees once they've answered too), blocks and reports.
- Voice notes: recordings you choose to send in a chat, up to 2 minutes each. Only you, your match and, when reviewing a report, our team can play them.
- Calls: voice and video calls in Ifeora run through our call provider, Daily. Calls are not recorded, and your match never gets your number. We keep when a call happened, who started it, whether it was voice or video, and whether you were both in it together for 3 minutes or more (a video call like that counts as having met, below).
- Hidden contact details: until you and a match have met (you've both done the Handshake, or had a video call of 3 minutes or more), phone numbers, emails, social media handles and links to messaging apps in your messages are automatically replaced with “[number hidden]” and similar before the message is saved. We don't keep the details that were hidden.
- Safe Date (optional): where and when you plan to meet a match, whether each of you confirmed the other at the meeting (the Handshake), a "this isn't them" alert if you raise one, when you said you were home safe, and the private links you make for people you trust. We never store those people's names or numbers, other than a name you type for your own list.
- Trips (optional): if you live abroad and buy a visit pass, the city and dates of your trip. Members in that city who chose to meet Nigerians abroad see them on your profile from two weeks before you arrive until you leave.
- Payments and Lights: the amount, reference and status of each payment, and your Lights history. Card, bank and USSD details are handled by Paystack or Flutterwave; we never see them.
- Invites: who invited you, if you joined through an invite link.
- Connection country: when you do your identity check and when you pay, the country you're connecting from, worked out from your IP address by our hosting provider. We keep the country, not the IP address. It sets whether you pay in naira or US dollars, and helps us spot accounts that say they live abroad but don't.
- Technical: basic logs, such as IP address and device type, kept by our hosting providers for security.
Why we use it
- To run Ifeora: your account, matching, messaging, payments and Lights (to perform our agreement with you).
- To keep members safe: identity checks, one account per person, scam warnings, hiding contact details until members have met, reports and bans (our legitimate interests and legal obligations).
- To email you about your account: sign-in codes, a welcome when you join, and a few reminders (never more than one a day, four at most) while your profile or free identity check is unfinished. You can turn reminders off in your profile or with the link in any reminder.
- Genotype guidance, and checking a genotype result you send us: only with your explicit consent, which you can withdraw at any time in your profile.
- To meet legal duties, such as keeping payment records.
We do not sell your data, and we do not show third-party ads.
Who sees it
- Other members see your profile. Photos and bios are shown only to verified members. Your NIN, ID documents, date of birth, email and genotype are never shown.
- Service providers who process data for us under contract: Supabase (database and storage), Vercel (website hosting), Paystack and Flutterwave (payments), YouVerify (identity checks), Sightengine (photo checks), Daily (voice and video calls) and our email delivery provider.
- People you trust with a Safe Date link see your first name, your date's first name and main photo, where and when you're meeting, and how it's going, until a day after the date. You can stop a link at any time. If a match shares a date with you this way, the people they choose see the same about you, and the app tells you how many people it was shared with.
- Authorities, when the law requires it or to protect someone from serious harm.
Where it is stored
Our providers host data outside Nigeria. We rely on the safeguards the Nigeria Data Protection Act allows for these transfers.
How long we keep it
- Account data: until you delete your account.
- Selfies and ID photos: deleted after your check is decided.
- Genotype results you send for checking: deleted once the check is decided; we keep only whether it was accepted, and if not, why.
- ID fingerprint: deleted with your account, except when an account was banned, in which case it is kept so the same ID cannot rejoin.
- Payment records: kept as long as Nigerian accounting and tax law requires, without your profile attached.
- Safe Date plans and their links: deleted 90 days after the date, so they're there if a safety report needs them. Links stop showing any details a day after the date.
- Voice notes: kept like other messages, and deleted with the sender's account.
- Call records: deleted with either member's account. The calls themselves are never recorded.
Your rights
You can access, correct or delete your data, withdraw consent, object to processing and ask for a copy of your data. You can delete your account at any time in the app (Profile → Delete my account). For anything else, email hello@ifeora.com. You can also complain to the Nigeria Data Protection Commission.
Age
Ifeora is only for adults aged 18 and over. We remove accounts belonging to anyone under 18.
Security
Data is encrypted in transit. Database rules limit each member to their own data, photos are kept in private storage, and administrative actions are logged.
Changes
We will update this page if our practices change, and tell you in the app about important changes.
Contact
ZALUZENA Technologies Limited · hello@ifeora.com